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24/7 emergency

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24/7 Emergency Response Service for Fire Alarm & Security Systems

At Reliance Systems Ltd, we know that 24/7 emergency response service is critical for fire alarm and security systems. With over 20 years’ experience, our accredited team provides design, installation, commissioning, and maintenance for domestic, commercial, and industrial properties across the UK. When it comes to safety, we deliver rapid, expert support you can rely on—day or night.

We are fully accredited by both SSAIB and BAFE, and our response protocols are designed to meet or exceed the timescales and service standards outlined by these regulatory bodies.

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01738 504000
Reliance Systems Ltd Security Company UK
Security Systems Company in Perth

Our Emergency Service Includes

24/7 Telephone Support

Immediate access to a trained, human professional — no automated systems, no AI, no delays. Our team will assess the issue promptly and initiate the appropriate response.

Engineer Attendance Within Accredited Timescales

We adhere strictly to the response time requirements set out by SSAIB and BAFE. This ensures that emergency call-outs are handled with the urgency and professionalism required by industry best practice.

Certified, Vetted Engineers

Our emergency engineers are fully qualified, security-vetted, and equipped to resolve a wide range of fire and security system faults efficiently and in compliance with relevant standards.

Support for All Major Systems

Our emergency service covers a comprehensive range of systems including fire detection and alarm systems, intruder alarms, CCTV, and access control — regardless of system manufacturer or installer.

Common Emergency Situations for Fire & Security Systems

Examples of Emergency Situations:

  • Fire alarm system activation or fault

  • Intruder alarm failure or false triggering

  • Security breach requiring urgent system repair

  • Critical CCTV system malfunction

  • Access control system failure impacting site security

  • If you are unsure whether your situation qualifies as an emergency, we encourage you to contact us. Our team will offer immediate guidance and, where necessary, arrange for engineer attendance.

Why Choose Our Accredited Emergency Response Service

Why Clients Trust Us:

  • Fully SSAIB & BAFE Accredited

  • Established Industry Experience

  • Reliable, Measured Response Times

  • Commitment to Regulatory Compliance

  • Coverage Throughout Scotland and the UK.



    • 24-Hour Emergency Contact

    📞 Call: 01738 504000

    ✉️ Email: info@reliancesystemsltd.co.uk

    We are committed to safeguarding you, property, and assets — with the speed, professionalism, and accountability you would expect from an accredited fire and security provider.

    Out of hours site attendance by an engineer applicable to clients under contract maintenance, priority will always be given to our customers first.